Privacy Policy

Scope

This Privacy Policy explains how Kvants collects, uses, shares, retains, and protects personal information when you use Kvants websites, Kvants Studio, dashboards, APIs, AI-assisted tools, waitlists, email flows, marketplace features, and related services.

If a third-party broker, exchange, wallet, payment provider, analytics provider, model provider, or data provider processes your information, their privacy terms also apply to their services.

Information we collect

We may collect account information such as email address, name, password hash, wallet address, contact details, country, affiliate attribution, subscription status, and support messages.

We may collect product information such as strategies, prompts, AI outputs, backtest results, deployment settings, broker connection status, encrypted API credentials you choose to store, usage events, payment receipts, credits, logs, device metadata, and security signals.

We may collect website and advertising information such as pages viewed, referral URLs, UTM parameters, approximate location inferred from IP, browser and device data, cookie identifiers, Meta Pixel events, and similar tracking signals.

How we use information

We use information to provide, secure, maintain, personalize, troubleshoot, and improve the services; authenticate users; process payments; support broker, exchange, wallet, model, and data integrations; send transactional emails; measure performance; prevent fraud and abuse; comply with law; and communicate with you.

We may use aggregated or de-identified information for analytics, product development, security, research, marketing, and reporting, provided it does not reasonably identify you.

AI and model providers

When you use AI-assisted features, prompts, strategy context, selected files, outputs, and related metadata may be processed by model providers, orchestration providers, or infrastructure providers so the feature can work. You should not submit secrets, regulated personal data, or confidential third-party data unless you have authority and accept that processing.

Where the service allows bring-your-own-key or provider selection, your use of that provider is also governed by that provider's terms and privacy practices.

Cookies, pixels, and advertising

We use cookies, local storage, pixels, and similar technologies for authentication, security, preferences, analytics, attribution, performance measurement, and advertising. This may include Meta Pixel and similar services that help us understand visits, measure campaigns, and retarget visitors with ads on third-party platforms.

Some privacy laws may treat certain advertising or retargeting disclosures as a "sale" or "sharing" of personal information. You can use browser controls, platform ad settings, and the choices described in our Cookie Policy to limit these technologies. You may also contact privacy@kvants.ai with privacy requests.

Sharing information

We may share information with service providers that support hosting, security, analytics, email, payments, customer support, model access, broker or exchange connectivity, and operations. We require service providers to process information only for authorized purposes.

We may share information when you direct us to connect a third-party account, publish marketplace content, use an affiliate link, complete a payment, join a community, or otherwise interact with third-party services.

We may disclose information if we believe it is required by law, legal process, sanctions screening, fraud prevention, security, protection of rights, corporate transactions, or enforcement of our terms.

Security

We use administrative, technical, and organizational safeguards designed to protect information, including access controls, encryption or hashing where appropriate, credential redaction, and monitoring. No system is perfectly secure, and we cannot guarantee absolute security.

You are responsible for using strong passwords, protecting wallets and API keys, limiting broker permissions, and revoking third-party credentials you no longer need.

Retention

We retain information for as long as needed to provide the services, maintain security, comply with law, resolve disputes, enforce agreements, keep business records, and improve the product. We may retain backups, logs, de-identified data, and records required for legal or security purposes after account deletion.

Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, export, restrict, or object to certain processing of your personal information. You may also have rights to opt out of certain targeted advertising or sharing.

To make a request, contact privacy@kvants.ai. We may need to verify your identity and may deny or limit requests where allowed by law, such as for security, fraud prevention, legal compliance, or protection of other users.

International transfers

Kvants and its providers may process information in countries other than where you live. Those countries may have different data protection laws. Where required, we use appropriate safeguards for cross-border transfers.

Children

The services are not directed to children under 18, and we do not knowingly collect personal information from children. If you believe a child has provided information to us, contact privacy@kvants.ai.

Contact

Privacy questions and requests can be sent to privacy@kvants.ai. General support questions can be sent to support@kvants.ai.